Until then, Samsung recommends sending files by opening the Gallery or My Files app, selecting the files, and sharing them via WhatsApp’s second instance. Samsung has announced via its forum that it will fix this issue with a software update in the future.
This problem is present on WhatsApp version 2.21.10.16 (or later). Moreover, users are unable to open files received via WhatsApp. Galaxy smartphone users have been facing an issue where they are unable to send files saved on the phone via WhatsApp in the Dual Messenger mode. However, some users have been facing issues while using WhatsApp in the Dual Messenger mode, and Samsung is planning to fix those issues. This allows users to have two different Snapchat or WhatsApp accounts on the same phone.
Samsung’s Dual Messenger feature allows users to install two separate instances of popular instant messaging apps.
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